Adding Authorized Users to your Business Account for Online Services
November 20, 2025
3 Minute read
Businesses using our Online Services may prefer to have more than one user manage the account. However, it is important that each authorized user has their own login credentials; sharing login information is not allowed.
BC Woman Shares Heartbreaking Loss Following a Fatal Carbon Monoxide Incident
November 14, 2025
4 Minute read
After losing her fiancé to carbon monoxide poisoning, a BC woman shares her heartbreaking story to raise awareness and urge renters and landlords to take life-saving CO safety measures.
Electrical Service Upgrades in Multi-Unit Buildings: What You Should Know
November 6, 2025
8 Minute read
Is your condo or strata building ready for EV chargers, heat pumps, or modern appliances? Learn when and why an electrical service upgrade is needed and how to plan it safely.
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Installing EV Chargers in Multi-Unit Buildings: What Strata and Property Managers Should Know
October 31, 2025
3 Minute read
Learn what strata councils and property managers in BC need to know to safely and legally install EV chargers in multi-unit buildings — permits, load limits, and more.
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Dedicated Circuit Requirements for EV Chargers in Multi-Unit Buildings
October 29, 2025
6 Minute read
Learn why a dedicated circuit is essential for safe, code-compliant EV charger installations in condos and commercial properties. Avoid hazards, protect your building, and meet permit requirements.
5 Key Responsibilities Every Licensed Gas Contractor Should Know
October 21, 2025
6 Minute read
If you hold a gas licence, it’s important to understand what’s expected of you under the Safety Standards Act and its regulations. Here are five key responsibilities every licensed gas contractor should know.
Troubleshooting Tips for Online Services
September 5, 2025
7 Minute read
If you are encountering technical issues with Online Services, please see the common issues below, along with step-by-step troubleshooting tips.
Portable AC Units and Gas Appliances: What BC Homeowners Need to Know
July 22, 2025
4 Minute read
When portable AC systems are combined with natural draft type appliances, (which can include natural draft water heater, furnace, or fireplace among others) they can create dangerous situations.